Automate Work. Delight Customers.

Workwheel is the configurable agentic operating system your business needs, with AI turning how you work into governed task flows that improve every time they run.

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01 / 04 Inbox surface

Workwheel inbox view showing a shared queue, case detail, messages and next actions.

One inbox. Full context. Smarter next actions.

Handle more conversations, resolve faster, and keep customers happy.

Resolve more, faster AI that helps your teams move quickly and confidently.

Keep customers in the loop Proactive updates across every channel, automatically.

Work as one team Shared context and clear handoffs, every time.

Built for trust and control Secure, compliant, and designed to scale with you.

"Workwheel has been a game changer for us. Our team resolves more tickets in less time and customers are happier."

Head of Customer Operations, Mid-Market Retailer

"We went live in weeks, not months. Workwheel's AI handles the busywork so our agents can focus on what matters."

Director of CX, High-Growth SaaS Company

"The visibility and automation Workwheel brings was exactly what we needed to scale without adding headcount."

VP of Operations, Healthcare Services

"Customers notice the difference: faster answers, clear updates, and issues solved the first time."

Customer Experience Lead, Financial Services

"The administrative side of our business was becoming too burdensome. As a non-tech company, we were hesitant to try AI, but the configuration was surprisingly easy."

Director, Rural Maintenance Company

"Workwheel gives us a single view of what's due, what's overdue, and who owns it. Contractor coordination has also moved onto the platform which has cut down the back-and-forth significantly."

Operations Manager, Land & Estate Management Firm

"Post-implementation, review pack cycle time is down significantly, and nothing is sitting unassigned. Mapping existing workflows was straightforward with minimal support."

COO, Wealth Management Firm

See Workwheel running work like yours.

Live demos for teams buried in inboxes, approvals, handoffs and follow-ups.

See it in context Watch how Workwheel handles real conversations and keeps the context that matters.

Built around how you work Agentic workflows that fit your process, not the other way around.

Rapid rollout Go from demo to value in minutes, not months.

Financial Services Operations Coordinate trade notices, settlement blockers, counterparty onboarding and reporting control in one shared queue. Open live demo Fund admin Keep subscriptions, AML chases, capital-call queries and transfer approvals in one shared investor-operations queue. Open live demo Professional services Tie requests, approvals, documents and next actions together so client work is easier to track. Open live demo Retail and ecommerce Keep customer questions, returns and delivery escalations in one shared order-support queue. Open live demo Trades and field teams Move from inbound requests to assignment, scheduling and status updates without losing the thread. Open live demo Hospitality Organise booking questions, operational requests and team follow-through when several channels stay active at once. Open live demo

The work leaves the inbox. The context stays.

Workwheel turns messages, approvals and handoffs into governed tasks your team and AI agents can run with clear control at every step.

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Governed task flows

Every step becomes a governed task with clear context, ownership, permissions, tools and approval points.

Agents act within scope while people keep control of exceptions and sensitive decisions.

AI-led configuration

Describe the outcome and constraints in plain language. Workwheel's AI maps the flow, configures tasks and agents, and proposes the right handoffs.

No consultant-led process-mapping project or implementation backlog.

Next-action workfeed

Give every operator a live feed of what should happen next so the team does not waste time rebuilding priorities from context.

Follow-ups, blockers and suggested next steps stay visible.

Triage and operational logic

Classify, prioritise and route requests automatically, in line with how your team actually works (or should work).

Never again stall before you start.

Dashboards tied to the ground truth

Track queue health, ownership, response speed and workflow performance from the same operating layer that runs the work.

Operational dashboards backed by the live case record.

Flows that improve as they run

Use outcomes, exceptions and operator feedback to refine each workflow so the operating system becomes a closer fit over time.

Workwheel helps turn what happened into a better configuration for what happens next.

Use cases

Built for teams whose operations still start with messages.

Workwheel turns communications into owned, trackable work.

Workwheel professional services demo showing an engagement-letter case with tasks open.

Professional services task view A live case with the task list open.

Give your clients white-glove service at scale.

Internal or external, never drop the ball, lose track or miss a follow-up.

Make every stakeholder feel like they are your top priority with relentless consistency.

Shared inbox and omni-messaging triage

Multiple people can work one inbox without collisions, duplicate replies or dropped threads.

Classify, assign and track.

Quote and enquiry handling

Never lose to silence. Workwheel reads incoming enquiries, pulls in customer context and drafts responses.

Frictionless follow-ups.

Your communications hub is your operations.

Work still spawns from messages, whether an email, a WhatsApp message or a customer portal.

Workwheel immediately creates an action, an owner and a deadline, or completes the tasks itself.

Structure without the straitjacket

Workwheel is designed for businesses where every case can look a little different.

Workwheel takes edge cases or exceptions in its stride.

Designed for operations teams, not just inboxes.

Workwheel gives operations and CX teams the structure and visibility they need without forcing rigid systems or losing the nuance that matters.

See Workwheel in Action

Value proposition

Why teams choose Workwheel.

Faster rollout, clearer control and a commercial model that tracks the work instead of seat count.

Endlessly scalable

Double your client base without doubling your ops team. Workwheel absorbs the admin load that used to force a hire, and it keeps absorbing it as you grow. The work gets done whether you're handling 30 cases a week or 3,000.

Live by lunch

No six-month implementation and no consultant-led configuration project. Tell Workwheel how your business runs and its AI sets up the tasks, rules and handoffs with you. Connect your inbox in the morning and start putting real work through it by lunch.

Humans stay in the loop

You decide where the AI acts on its own and where it hands off. Approvals, edge cases and sensitive replies stay with your team. Everything else moves without you.

Pay for work, not seats.

No per-user fees, no flat monthly minimum and no setup cost. Billing tracks actual usage in real time, so a quiet month costs less and a busy month does not require a new contract.

AI does the configuration

Describe how your team works in plain language. Workwheel's AI shapes the workflows, governed tasks, triage rules, agents and approvals around your business, without admin forms or implementation tickets.

Works with what you already use

Gmail, Outlook, WhatsApp, Telegram, your calendar, your documents. Workwheel plugs into the channels your work already arrives through instead of asking the team to move somewhere new.

Pricing

Pay for work done, not software seats.

Usage is our only fee. No setup fee, no per-user charge and no flat monthly cost. Your billing page updates in real time, so there are no end-of-month surprises.

Start with a simple, lightweight plan built for smaller teams.

Simple pricing that starts small.
No setup fee or per-user charge.
Clear billing as your workload grows.

View pricing

If you need enterprise terms, integrations or rollout support, we scope the plan directly with you.

Rollout planning.
Procurement and security review.
Custom integrations and support terms.

Still not convinced?

See what others say Explore our live demo

What exactly does Workwheel do?

Workwheel is the configurable agentic operating system for your business. It turns the way you work into governed task flows that AI agents and people can run together.

What kinds of cases can Workwheel handle?

Anything with a process behind it. Customer requests, internal approvals, claims, referrals, onboarding flows, document requests, escalations. If your team is doing it manually and repeatedly, Workwheel can run it.

What do you mean by "agentic"?

Workwheel doesn't wait for instructions. It picks up cases, follows your workflows, makes decisions within the guardrails you set, and moves work to done. Your team steps in only when it should, for example to approve or amend Workwheel's suggestions.

What is an "agentic operating system"?

It is where your operations live: not a single-purpose tool, but a configurable environment where cases come in, get routed, get worked and get closed. Put them together and you get an AI-powered operating layer that runs your business processes the way your best employee would - if they never slept, never forgot and never dropped the ball.

Do I get management reporting?

Yes, and you don't have to build any of it. Because Workwheel runs your operations, it already knows what's open, what's stuck, what's been resolved, and how long everything took. That means your dashboards and reports populate themselves. No tagging. No data entry. No chasing your team to update a status.

How long does it take to set up?

Minutes, not months. Workwheel's guided AI learns how your team works through a conversation, then configures the first flows, tasks and guardrails with you.

Do I need to change my existing communication tools?

No. Workwheel connects to what you already use. It's a layer that sits across your stack, not a replacement for any of it.

Do I need technical knowledge to set it up?

Not at all. If you can describe how your team works, Workwheel's AI can map the flow, create governed tasks and propose the right rules, agents and approval points.

Does Workwheel work for my industry?

Workwheel is built for any business that runs on case-based operations, and for teams that would benefit from an agentic operating system. Small businesses of any type can adopt Workwheel, such as construction companies, local merchants, property and high-street businesses. Teams in enterprise insurance, financial services, healthcare, legal, HR and customer operations are also already using it.

Can it handle complex, multi-step workflows?

Yes. Workwheel isn't limited to simple automations. It can manage workflows with branching logic, multiple handoffs, conditional escalations, alerts and SLAs, and cross-department coordination.

How does pricing work?

There's no setup fee, no per-user charge, and no flat monthly cost. You only pay for the measured AI usage that powers your workflows. When Workwheel operates, you pay. When it doesn't, you don't.

How do I know what I'm being charged for?

Your billing page shows exactly what's running, what it costs, and where every penny goes, updated in real time. No end-of-month surprises.

What happens if my usage spikes?

You pay for what Workwheel does, so costs scale with your operations. Your billing dashboard shows consumption in real time so there's nothing unexpected.

Can I control what Workwheel does and doesn't do?

Completely. You define the workflows, rules, thresholds and escalation paths. Every task has explicit context, permissions and approval points, and Workwheel operates within those guardrails.

Is my data secure?

Yes. We guarantee that only you benefit from your data; no other Workwheel user or client ever will. Your data will never be used to train any Workwheel or third-party AI model.